Managed Print Service Blog

HP LaserJet loses network connection when it goes to sleep

Posted by Steve Lastic on Jun 18, 2020 11:35:28 AM

 

 

Here is a common problem that plagues many printers, copiers, and multi-function devices. You go to print to the device and nothing happens. It is like the printer has completely lost network connectivity. You cannot ping it or even access the embedded web server of the device.  Nothing seems to work other than going over to the printer and powering it off and then back on again.

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Topics: hplosesnetworkconnection, SLP keep alive, unable to print, sleep

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