Congratulations to ITRA Consulting on being our Spotlight Winner this month!

The Challenge: The client was juggling a random fleet of Brother, HP, and Xerox devices, that they accumulated over time. Whenever something broke, the ITRA team was their first call and based on the age and diversity of the fleet, they had to do a lot of research for each problem.

The Solution: TotalPrint USA stepped in to take over support for the customer-owned devices—covering toner, parts, and maintenance kits—and provided an HP solution to refresh their main devices. Now toner arrives automatically, and TotalPrint USA handles all print and copy issues.

This is a perfect example of how we can save our partners from the headaches of printer troubleshooting while creating value and reliability for the client.

Well done, ITRA Consulting team! Let’s keep the momentum and deliver more solutions that customers deserve.

Would you like to be next?  Click here to check out our Managed Print Services Partner Program for MSPs.  Add Managed Print Services to your MSP business and start earning MRR today.  Quit dealing with printer and copier issues and partner with TotalPrint USA today!!!