TotalPrint USA Blog

The Forgotten Network Endpoints: MFPs and Copiers

Posted by Dan Gayton on Sep 21, 2023 2:26:24 PM



Managed Service Providers (MSPs) are no strangers to the evolving landscape of technology. For years, you've been at the forefront of managing IT infrastructure and ensuring the seamless operation of networks. However, there's a new player on the field that can no longer be ignored – smart multi-function printers and copiers.


In the past, these devices were simple peripherals. Today, they have evolved into full-fledged endpoints in the network, complete with microprocessors and connectivity capabilities. As an MSP, it's time to embrace this change and expand your services to include managed print solutions. Here's why it's a smart move:

The Rise of Smart MFP and Copiers

  1. Network Integration: Printers and copiers are no longer standalone devices. They are integrated into the network, which means they can be vulnerable to security threats and network issues. MSPs are uniquely positioned to manage and secure these devices.

  2. Increased Complexity: With microprocessors and advanced features, these devices have become more complex. Managing them efficiently requires specialized knowledge and expertise, which MSPs can provide.

  3. Cost Optimization: Businesses are seeking ways to optimize costs, and inefficient printing and copier usage can be a significant expense. MSPs can help businesses manage their print infrastructure for cost savings.

  4. Enhanced Productivity: Properly managed printers and copiers can boost employee productivity by minimizing downtime and ensuring reliable performance.


TP vs big box3

Adding Managed Print to Your Services

As most are aware, MFPs have a lot of moving parts. TPUSA offers white glove service and will do all the heavy lifting including;

  1. Assessment and Optimization: Start by assessing your clients' current print environment. Identify inefficiencies, security risks, and areas for improvement. Offer optimization strategies to reduce costs and improve workflow.

  2. Security: Security is a top concern with networked printers and copiers. Implement robust security measures to protect against data breaches and unauthorized access. Regular updates and patch management are crucial.

  3. Monitoring and Maintenance: Provide proactive monitoring and maintenance services to keep printers and copiers running smoothly. This includes firmware updates, troubleshooting, and hardware maintenance.

  4. Cost Control: Help clients gain control over their printing costs by implementing print policies, monitoring usage, and identifying areas where costs can be reduced.

The era of smart printers and copiers is here, and as an MSP, it's an opportunity you can't afford to miss. These devices are now integral parts of the network, and businesses are looking for experts to manage them efficiently and securely. By expanding your services to include managed print solutions, you not only stay ahead of the curve but also offer greater value to your clients while enhancing your bottom line. It's time to embrace the evolution of technology and position your MSP business for success in the era of smart print.

Topics: MSP, grow your msp business, msp partner, Add Managed Print Services to your MSP Business

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