Our clients traditionally only knew two ways to acquire copiers, through a lease or purchase. That is until they were introduced to Total Print USA, the only company in the US that provides NEW copiers on a simple rental model, that are most importantly supported by our national service team.
Let's look at this recent success story;
Client Overview
– Healthcare client with over 10 locations on east coast of US.
- Customer requests to have all copiers and printers on the same contract
- Customer for sees growth in the 3-5 years, adding locations and upgrading devices
Print Challenge
– Client has leases ending at various time in a mixed environment of a Xerox copier and Kyocera printers at each location.
- Customer expects to see growth at half of their locations
Print Solution
– We replaced leased equipment with one manufacturer, HP. As the leases came up, we replaced them on a co-terminus basis with devices that used the same toner and parts. Simple rental model, leases eradicated.
How did we do it?
– TPUSA landed preconfigured devices at our east coast warehouses. Our project manager led the installation of new devices, picked up leased devices and returned for customer.
Client results
– New equipment on simple flexible rental model, saved money.- Customer is not tied to devices through serial number or bank, making the simple upgrades at half their locations a breeze. A simple email to upgrade the devices!
MSP results – Here they are;
- MRR for the life of the contract,
- The competitor eliminated from your account
- Very happy client.
Managed copiers and printers should not be complicated. With TPUSA, we handle everything, there are no hand-offs, no switch ups. Our agreement is 1 page long with no confusing language. If your MSP is looking for simple solutions and white glove service, look no further.
